No flash message
Some of the content and features delivered by this site requires JavaScript to be enabled in your browser
 
Friday 19 October
It > Contact us

Contact us

Our Customer Service Team is available to help with Students and Staff IT support questions and queries.

Our normal opening hours are:

Monday to Friday 8am - 6pm

In person:

  • Visit in person via the Helpdesks located in the University Library on the main campuses in Cambridge and Chelmsford.
  • Opening hours 8.30am 4.00pm, Monday to Thursday. 8.30am - 3:30pm Friday.
  • The Service Desk will be closed from 2pm - 4pm on the second Thursday of each month for staff development.

Times may vary at Christmas and public holidays.

For issues that are affecting your ability to do your work:

  • Call us on 01245 68 4357 or international on (+44) 1245 684357.
  • Student IT telephone support is available 24/7.

For all other requests: