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Friday 20 July
My.Anglia > Student services > Counselling > Information for parents

Counselling and Wellbeing Service

Email: | Call: 01245 68 6700

Students going home

Information for parents

The Counselling and Wellbeing Service provided by Anglia Ruskin University offers a free and confidential space for students to talk through any concerns students may have. Were a team of professional counsellors and mental health advisers and we offer individual as well as group support.

Some students settle in quickly and adapt to a new way of life whilst others may struggle, particularly initially with being away from home and friends and family. They may also worry about their course, making new friends and fitting in or worry about issues in the past, the present and the future. Students can experience difficulties at any stage during their time with us and can always access our services.

Students can attend relaxation workshops or join a wellbeing group, focusing on healthy lifestyle choices. Alternatively we offer a stress and anxiety management group, a boosting confidence and self-esteem group and also work in collaboration with Active Anglia to encourage an overall sense of wellbeing. That may be all thats needed. As the student experience is important to us, we develop workshops to meet student need and requests.

If youre concerned about your son or daughter you can contact us and well be happy to talk through your concerns with you. However, in line with the Data Protection Act, we will not be able to give you any information regarding a particular student or even confirm whether or not they are studying with us. What we can offer is some general advice about the situation and information about the services we offer that you can then pass on.

Your son or daughter can contact us either by email at or register online and book a consultation with us to suit their availability.

We are also available for daily drop in sessions from 11.00am 12.00 noon each day in Chelmsford and Cambridge where they will be seen by a counsellor or a mental health adviser.

An additional drop in from 2.00pm until 3.00pm is available in Cambridge (teaching weeks only). In the additional drop in they will be seen by our wellbeing adviser who can signpost and refer to internal and external professional support and deliver general, non-specialist advice to them to enable them to manage their wellbeing. This can include information on workshops running throughout the semester and online support to our CBT resource Silver Cloud, covering a range of presenting issues including stress, anxiety and depression.

Drop-in gives students the opportunity to have a brief meeting of approximately 20 minutes in order to discuss their current concerns and/or to find out more about the services on offer. They cannot be pre-booked and are allocated on a first come, first served basis.

Confidentiality is vital in our work and information can only be shared with the students written consent.

Guide for parents about recognising depression

If youre concerned that your son or daughter may be suffering with depression, it would be useful to read this free guide from the Charlie Waller Memorial Trust: Parents Guide to Depression.