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Sunday 22 July
My.Anglia > Student services > Counselling > One to one support

Counselling and Wellbeing Service

Email: | Call: 01245 68 6700

Counselling session

One to one support

Counselling and mental health support is available free with a qualified counsellor, mental health adviser or mentor for any issues which might be causing you emotional distress.

The aim of the service is to help you to cope more effectively with any personal difficulties you might face during your time at University. Counselling and mental health support offers you a space to talk to someone.

Counselling offers the chance to explore issues and problems in a safe, private, non-judgemental setting. Talking things over with a trained counsellor can give you new perspectives and support you in finding ways to improve your situation. Counselling is a joint process which requires your motivation and active participation.

What kind of problems can we help with?

Counselling can help with a variety of problems including:

  • anxiety
  • stress
  • depression
  • bereavement
  • confidence issues
  • homesickness / loneliness
  • past and current abuse
  • addiction
  • cultural/transitional
  • adjusting to a new culture/language
  • adjusting to university life.

The Counselling and Wellbeing Service can also help with:

  • dealing with a crisis or immediate concern
  • support with long term difficulties
  • getting access to specialist help
  • referring to other resources/agencies.

How long will I have to wait to see someone?

After registration you will be able to book a consultation directly with a member of our team. Please note that during peak times or if youve requested a specific time or day it may take up to 8 weeks to be seen for ongoing counselling after your initial consultation. We also offer the option of a one off appointment within ten working days if you feel this is what you need.

We offer a drop in service 11.00am 12.00 noon each day in Chelmsford and 11.00am 12.00 noon and 2.00pm 3.00pm in Cambridge (afternoon drop in, teaching weeks only).

If your symptoms get worse please ensure that you speak with your GP and advise us of any changes in your situation.

If you have more questions please visit our Frequently Asked Questions page.