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Friday 20 July
My.Anglia > Student services > Counselling > Confidentiality policy

Counselling and Wellbeing Service

Email: | Call: 01245 68 6700

Student at library

Confidentiality policy

All counsellors work in accordance with the Ethical Framework for Good Practice in Counselling and Psychotherapy of the British Association for Counselling and Psychotherapy (BACP).

As a client of the Counselling and Wellbeing Service any information you provide will be kept confidential and not revealed to any third parties without your permission, except in special circumstances detailed below:

  • Where there is good reason to believe that you or someone else may be at risk of serious harm, information may be revealed to third parties outside of the service. However, unless the situation is an emergency, we would endeavour to discuss the proposed disclosure with you in advance and try to obtain your consent.
  • A Counsellor can be required by a court of law to provide information about a client, although this situation is very rare.

A copy of the BACP Ethical Framework can be viewed in the counselling waiting area or online at the British Association for Counselling and Psychotherapy.

If you have any questions about confidentiality please do not hesitate to discuss these with your counsellor.