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Tuesday 12 December
It > Training > IT Training Courses

IT Training Courses

As part of IT Services commitment to staff development, we provide IT Training courses for staff wishing to improve their skills on our systems and services.

IT training courses are available to Anglia Ruskin staff only.

For a list of training dates or to book onto an event, please see the IT Services Events page.


Current courses available

Please click on the course topic below to expand further information on courses available.

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ASTRA: Introduction to ASTRA

This session is suitable for both support and academic staff who are new to ASTRA. It will enable participants to develop basic skills in accessing data and navigating around the system.

Learning Outcomes

As part of the course, learners will:

  1. log in to ASTRA
  2. navigate around screens
  3. retrieve data
  4. use basic wildcards
  5. use keyboard shortcuts to retrieve data
  6. log into e:Vision

Course Type: This course is PC lab based, using practical activities

Duration: 2 hours

Prerequisites: A University username and login

Who should attend: Academic and Support staff

To book on to this course please go to self-service: https://agrweb.anglia.ac.uk/Agresso. Guidance notes for use of the self-service system are available on the staff development home page http://web.anglia.ac.uk/hr/training/


ASTRA: Extracting Data from ASTRA

This session will enable participants to develop skills in extracting data from ASTRA. Staff will explore the different techniques including Export, Standard Report Letters and using e:Vision Reports.

Learning Outcomes

As part of the course, learners will:

  1. extract data using the ASTRA Export function
  2. extract data using Standard Report Letters (SRLs)
  3. analyse data in Microsoft Excel
  4. use the ASTRA clipboard
  5. use LinkIt to aid retrievals between screens
  6. run e:Vision reports

Course Type: This course is PC lab based, using practical activities

Duration: 2 hours

Prerequisites: Introduction to ASTRA

Who should attend: Academic and Support staff

To book on to this course please go to self-service: https://agrweb.anglia.ac.uk/Agresso. Guidance notes for use of the self-service system are available on the staff development home page http://web.anglia.ac.uk/hr/training/


ASTRA: Emailing from ASTRA

This session will provide participants with the skills and knowledge to email groups of students directly from ASTRA. Delegates will also explore how to find any emails sent to students via ASTRA and how to identify emails that have failed to send. They will also explore techniques on how to extract email address lists.

Learning Outcomes

As part of the course, learners will:

  1. Email a group of students from ASTRA
  2. Use LinkIt to retrieve complex groups of students
  3. Review sent emails in ASTRA
  4. Find emails that have failed to send
  5. Extract student email addresses using a Standard Report Letter (SRL)
  6. Use an Export Template to copy email addresses to the Clipboard

Course Type: This course is PC lab based, using practical activities

Duration: 2 hours

Prerequisites: Completion of session Introduction to ASTRA

Who should attend: Academic and Support staff

To book on to this course please go to self-service: https://agrweb.anglia.ac.uk/Agresso. Guidance notes for use of the self-service system are available on the staff development home page http://web.anglia.ac.uk/hr/training/


ASTRA: Advanced ASTRA Techniques

This session is suitable for support staff who have a good working knowledge of ASTRA and who would like to explore more complex techniques. The session will look at explaining some of the key screens such as CBO (Course Block Occurrence) and SCE (Student Course Enrolment). Participants will also apply some advanced functions, such as Drop/Keep Records, Load Last Profile and Wildcards such as Not and Or

Learning Outcomes

As part of the course, learners will:

  1. Understand Key Screens
    • CRS > CBO > SCE
    • MOD > MAB > MAV
  2. Use Advanced Techniques
    • Drop Records
    • Go To
    • Load Last Profile
    • Wildcards

Course Type: This course is PC lab based, using practical activities

Duration: 3 hours

Pre-requisites: Introduction to ASTRA

Who should attend: Support Staff

To book on to this course please go to self-service: https://agrweb.anglia.ac.uk/Agresso. Guidance notes for use of the self-service system are available on the staff development home page http://web.anglia.ac.uk/hr/training/


ASTRA: Training Clinic

The ASTRA Training Clinic is an opportunity for you to meet with an ASTRA trainer to undertake any additional training you may require for ASTRA or e:Vision. Whether you would like 1-2-1 training on how CBOs work, to find out if theres an easier way to run a laborious task or to simply trouble shoot an issue youre having, this session could be tailored to your requirements.

Designed for: All staff who use ASTRA and e:Vision

Pre-requisites: Introduction to ASTRA

Dates of course: Please see IT Services Events

Booking enquiry: Contact the ASTRA Training team to discuss your requirements and to book a place.

Canvas: Canvas4Learning

This workshop introduces our pedagogic approach to adopting Canvas as our new learning management system (LMS). The pedagogic approach links to our universitys aspiration to complement the physical with the digital campus through blending the classroom with technology-enhanced learning experience.

The workshop will consider how you can use Canvas features and other technologies to actively engage students in their learning.

Note: Please inquire about the availability of these workshops in March and April 2017 with your Faculty Director of Learning Teaching and Assessment.

Prerequisites: You need to bring a module guide and one or more lesson plans to work with during the workshop.

To book on to a session please visit the IT Services Events page


Canvas: How to build a module in Canvas

This session introduces staff to the basic functionalities of Canvas necessary to build modules in Canvas in a way that supports active learning. The structure of the workshop is informed by a template approach. Workshops are available from May to September 2017.

Duration: 3 hours

Prerequisites: You need to bring a module guide and one or more lesson plans to work with during the workshop.

To book on to a session please visit the IT Services Events page


Canvas: Explore Canvas

These are 1 hour drop-in sessions where staff can explore different Canvas functionalities or just ask questions. Workshops are available from May to December 2017.

Duration: 1 hour

To book on to a session please visit the IT Services Events page


Canvas: Canvas Advanced

A series of 2-hour workshops, concentrating on one of the following advanced features, will be run between May and December 2017:

  • Using assessment tools in Canvas (quizzes, formative e-submission, peer assessment)
  • Using media to enhance learning in Canvas
  • Engaging students in collaborative activities (discussion boards, wikis, blogs, shared documents, conferencing)
  • Learner analytics (from October onwards)

Workshops are available from May to December 2017.

Duration: 2 hours

To book on to a session please visit the IT Services Events page where you will be able to see when each Canvas Advanced workshop (Assessment, Media or Collaboration) is running.


Canvas for Professional Service staff supporting students workshop

This workshop is for staff who need to support students using Canvas. The workshop will cover an introduction to Canvas from a student perspective.

Duration: 2 hours

To book on to a session please visit the IT Services Events page


Canvas Awareness for Professional Service staff

This show and tell session will give professional services staff an overview of the LMS project and our new LMS system Canvas. We will also be demonstrating some of the key features of the system and highlighting the benefits to our students.

Key Topics

  1. The LMS Project
  2. The Product - What is Canvas and what can it do?
  3. Demonstration of key Canvas features

Course type: Demonstration only.

Duration: 60 mins

Prerequisites: None.

To book on to a session please visit the IT Services Events page


Excel Essentials with Lynda.com

We will be taking you though some of the most pertinent tasks of one of the most popular Lynda.com courses “Excel 2013 Essentials”. During this blended learning, instructor led class, you will watch some content through Lynda.com and embed your learning with tasks and examples.

As an introduction learners will spend time exploring functionality of Excel 2013. Our trainer will then take you through functionality areas such as data entry, formulas and functions, formatting, Table and Chart creation and worksheet views. During the session you will interact with our online learning tool, Lynda.com, watching some pre-selected video content and work through practical exercises. We will also take you through some useful shortcuts to help with your efficiency when using Excel.

Learning Outcomes:

On completion of this course, learners will be able to:

  1. Recognise new features of Excel 2013
  2. Demonstrate how to create tables and apply formatting to data
  3. Consolidate data using basic formulas such as Total, 'SUM' and ‘AVERAGE’
  4. Summarise and manipulate data by creating an Excel chart

Course type: This course is a PC lab based class using video and practical activities.

Duration: 2 hours.

Prerequisites: None.

To book on to a session please visit the IT Services Events page


Excel PivotTables

This beginners course aims to provide learners with a basic overview of PivotTables and PivotCharts.
This sessions topics include creating PivotTables and PivotCharts, moving and sorting data using features such as Slicers to sort data and bringing data together from multiple worksheets.

Learning Outcomes:

  1. Organise data to construct a PivotTable and PivotChart
  2. Demonstrate how to apply PivotTable Styles and Format cells to help differentiate data
  3. Summarise and manipulate data using created PivotTables to produce meaningful output
  4. Consolidate and align data collections from multiple sources using PivotTables

Course type: This course is a PC lab based class with practical tasks and some interactive quiz elements.

Duration: 90 minutes.

Prerequisites: None.

This is an on demand course. To book on to a session please visit the IT Services Events page

IT Training Clinic

In recent years there has been a huge increase in the volume of content that staff are required to study or watch through online video platforms in order to develop themselves or complete their induction training.

We are opening up our staff IT Training Labs at the Chelmsford and Cambridge campuses to host sessions where you can undertake online self-study away from the desk. This might include:

  • Lynda.com courses and videos
  • HR New staff induction online modules
  • Microsoft Imagine Academy online courses

Speak with your line manager to book slots throughout the year to set some time aside away from the distractions of your typical working environment to use the facilities in the staff training labs.

Since January 2015 all new staff workstations are now issued with headsets for online study, if you have not been issued with a headset previously please contact the Customer Support Team.

Course type: This is a PC lab based self-study session facilitated by the IT Training team.

Duration: 2 hours.

Prerequisites: None.

To book on to a session please visit the IT Services Events page


Office 2016 & Windows 10 Project Lunch and Learn

We will be upgrading our student and staff desktops, currently running Windows 7 and Office 2013, to the latest Windows 10 Operating System and Microsoft Office 2016 during 2017/18. This session will provide all staff with an overview of the Windows 10 and Office 16 project covering the project roadmap, a demonstration of some of the features you can expect to see rolled out and the plan for further training and resources to help support you in this transition.

  • Project Roadmap
  • Taster demonstration of some key new features
  • Training Plans and further learning resources
    • What sessions will be running - Windows 10 & Office 2016
    • Lynda.com Online curated playlists and courses available
    • Printed learning material available

Learning Outcomes

  • Ensure staff are familiar with Windows 10/ Office 2016 Project, roadmap and delivery timescales.
  • Staff to have an awareness of the training that will be on offer and where to find further learning resources and support

Course type: Demonstration only, no hands on.

Duration: 45 minutes.

To book on to a session please visit the IT Services Events page


Outlook Essentials

This course aims to provide learners with an overview of good email practice and email organisation at our University.
This session topics include how email is used by our University, email etiquette, Phishing emails and explore a variety of Outlook functions to boost productivity and customisation.

Learning Outcomes:

On completion of this course, learners will be able to:

  1. Identify techniques associated with email etiquette
  2. Recognise and identify Phishing emails
  3. Organise inbox items by using a variety of Outlook functions

Course type: This course is a PC lab based class with practical tasks and some interactive quiz elements.

Duration: 90 minutes.

Prerequisites: None

This course is delivered on an ad-hoc basis. If you are interested in attending this session please email IT Training to register your interest.


Overview of Lynda.com

This course aims to provide learners with an overview of Lynda.com.
This session topics include how to log on to Lynda.com, touring the dashboard, watching courses and creating and sharing playlists.

Learning Outcomes:

On completion of this course, learners will be able to:

  1. Search for courses on Lynda
  2. Create, edit and share playlists

Course type: This course is a PC lab based demonstration

Duration: 45 minutes.

Prerequisites: None

This course is delivered on an ad-hoc basis. If you are interested in attending this session please email IT Training to register your interest.


QlikView Designer

QlikView Designer is a course that covers the fundamentals required to get started with building QlikView documents. The course is a mixture of demonstrations and hands-on exercises that will guide you through the capabilities of the Qlikview desktop and understanding its various components.

Learning Outcomes:

As part of the course, learners will:

  1. Explore the user interface layout and design fundamentals
  2. Create a QlikView document with sheets considering best practices in design
  3. Take an in-depth look at charts and graphs available to developers and business users inside of QlikView documents
  4. Use a real case study to build their own QlikView document

Course Type: This course is PC lab based, using practical activities and case studies

Duration: 1 Day

Prerequisites: Knowledge of basic computer concepts, Understanding of Key Performance Indicators and how they are used

Who should attend: QlikView Business Users, QlikView Designers, QlikView Developers

This training is provided by an external company. To book on to a session please visit the IT Services Events page


QlikView Developer

The Qlikview Developer course is aimed at staff who are building QlikView documents. This course will develop your knowledge of the data model, data connections and scripting fundamentals which are critical to creating QlikView documents. Beginning with the QlikView environment and ending with an introduction to advanced interface design, the Developer course will prepare you to take your QlikView documents to the next level.

Learning Outcomes

As part of the course, learners will:

  1. Explore data formats and Script editing tool
  2. Loading data
  3. Familiarisation with Qlikview advanced features such as Drop Table and field
  4. Use a business case to practice their skills in building a QlikView document from the beginning using identified key performance indicators

Course Type: This course is PC lab based, using practical activities and case studies

Duration: 1 Day

Prerequisites: Designer Course - Recommended

Who should attend: QlikView Developers

This training is provided by an external company. To book on to a session please visit the IT Services Events page


Skype for Business

Skype for Business is a communication tool which offers instant message, audio and video chat. This tool is great for collaborative working with your fellow students or colleagues.

This course is aimed at those who would like to know more about using Skype for Business and its key features.

Key Topics:

  1. Presence:
    Contact availability

  2. Communication:
    Instant messaging
    Audio/Video calling
    Integration with Video Conferencing Rooms

  3. Collaboration:
    Desktop Sharing
    Presenting
    Conferencing (Video/Audio)
    Share documents, whiteboards, polls and Q&A

Learning Outcomes

On completion of this course, learners will:

  1. Have a raised awareness of Presence and how this integrates with Outlook
  2. Initiate Instant message, Video and Audio calls
  3. Manage participants in group conferences
  4. Use collaboration tools and create Skype meetings

Course type: This course is a PC Lab based demonstration.

Duration: 1 hour.

Prerequisites: None.

This course is delivered on an ad-hoc basis. If you are interested in attending this session please email IT Training to register your interest.


Teaching Room Technologies

Delivered by: Jason Williams, Anglia Learning and Teaching and Sarah Gyles, IT Services.

Join us for an exploration of the classroom technologies that support your teaching. What needs to be considered during content delivery design? What do you find when you arrive in a classroom? How can you incorporate some of the interactive technologies to engage students and how do you go about getting started?

This course is aimed at those who are new to the University or are unsure of some of the facilities in some of our 300+ teaching spaces. We want to boost your confidence in projectors, touch screen panels, and the interactive boards to name a few.

Key Topics:

  1. Considerations before the classroom: being aware of reasonable adjustments (support access); type of lesson (type of engagement); use of media (making the impossible possible); lecture capture software (capture, expand and re-experience sessions); Poll Everywhere and Google Tools (student engagement).
  2. Using the lectern unit, projectors, interactive whiteboard, smart monitors, audio facilities, document camera and other physical devices such as DVD/Blue Ray player.
  3. Raising awareness of systems and software that will support your teaching and engagement with students such as lecture capture, myPlayer and BoB.
  4. Beyond the classroom; services that are available to support tutorials, distance learning and contact with students such as video conference facilities and Skype for Business.

Learning Outcomes:

  1. An understanding of what to consider before you arrive
  2. Competent in the use of the typical room hardware devices
  3. Raised awareness of systems and tools beyond the classroom
  4. How to resolve the most frequently asked questions
  5. How to get in touch with the right support as required
  6. How to increase student engagement in the classroom
  7. How make your teaching accessible

Course type: This course is a classroom-based demonstration.

Duration: 1.5 hours.

Prerequisites: None.

To book on to a session please visit the IT Services Events page


Web Authoring with Dreamweaver CC 2015 for Internal Web Pages

This course aims to provide Faculty/Support Service Web Authors with an overview of Dreamweaver CC 2015. This course is aimed at staff who are responsible for updating and maintaining the content for internal My.Anglia webpages.
This session topics include how to set up your Dreamweaver workspace, using templates and entering content, tables and images.

Learning Outcomes:

On completion of this course, learners will be able to:

  1. Set up your workspace defining local and remote sites
  2. Work with templates downloading and saving
  3. Create new pages and update existing pages
  4. Enter content, tables and images

Course type: This course is a PC lab based class with practical tasks.

Duration: 3 Hours

Prerequisites: None

To book on to a session please visit the IT Services Events page

Web Authoring with Sitecore for the Main Website Basic

This introductory course aims to provide faculty/support service staff with an overview of our Content Management System (CMS), Sitecore.

A member of the web team will guide you through logging in, adding content and editing pages. During the course you will use working examples of building a web page and filling it with copy, links, videos and images.

This course is aimed at staff who are responsible for updating and maintaining the content for our external website.

Learning Outcomes:

On completion of this course, learners will be able to:

  1. Use Sitecore to create their own web pages
  2. Add and edit content including links, images and videos
  3. Create and edit events and staff profile pages
  4. Understand the Sitecore workflow and review pages ready to be published to the website

Course type: This course is a PC lab based class with practical tasks.

Duration: 2 Hours

Prerequisites: There are no prerequisites for this course, however attendance is decided on a case by case basis depending on the needs of the business. You will also need to attend the Writing for the web training session before being given access to edit the website. Visit Agresso to book your place.

To request a place on this session please visit the IT Services Events page

Late cancellations can be extremely disruptive. Please let us know at least three working days beforehand if you can no longer attend the session. Cancellations after this time may result in a 50 charge to your department.
The session may not run if there aren't enough places booked. We will let you know at least five working days beforehand if the session isn't going ahead.

Web Authoring with Sitecore for the Main Website Advanced

This advanced course is aimed at any staff who need to create and edit more complex components within a website landing page such as tiles, carousels or hero banners.

This course will enable you to use Sitecore's suite of component tools to create a landing page. A member of the web team will guide you through creating tiles, a hero banner, and image galleries.

Learning Outcomes:

On completion of this course, learners will be able to:

  1. Create and edit advanced components on a web landing page

Course type: This course is a PC lab based class with practical tasks.

Duration: 2.5 Hours

Prerequisites: This course requires you to have completed the Web Authoring with Sitecore for the Main Website Basic course.

To book on to a session please visit the IT Services Events page

Late cancellations can be extremely disruptive. Please let us know at least three working days beforehand if you can no longer attend the session. Cancellations after this time may result in a 50 charge to your department.
The session may not run if there aren't enough places booked. We will let you know at least five working days beforehand if the session isn't going ahead.

Web Authoring with Sitecore for the Main Website Refresher

This course is for staff who already use Sitecore to maintain their department's web pages.

It will address problem areas such as images, meta descriptions and page templates. The course will also cover new functions on the website and information on what the web team will be working on in the coming months.

There will also be a section where attendees can discuss some of the areas they would like to re-learn or improve on.

Learning Outcomes:

On completion of this course, learners will be able to:

  1. Understand the basic criteria a page must meet before it can be published
  2. Discover what's new and what's to come with the website's functionality
  3. Revisit areas where attendees would like to improve

Course type: This course is a PC lab based class with practical tasks.

Duration: 2 Hours

Prerequisites: Attendees must have attended the Web Authoring with Sitecore for the Main Website Basic course and be actively using Sitecore.

To book on to a session please visit the IT Services Events page

Late cancellations can be extremely disruptive. Please let us know at least three working days beforehand if you can no longer attend the session. Cancellations after this time may result in a 50 charge to your department.
The session may not run if there aren't enough places booked. We will let you know at least five working days beforehand if the session isn't going ahead.

Windows 10 Operating System

This course will provide learners with an overview of functionality within Windows 10. During the course we will tour the new Windows 10 desktop, familiarise learners with working with files and folders and take a look at the many features available.

Key Topics:

During this course, we will cover:

  1. Exploring your Desktop
  2. Working with Files and Folders
  3. Managing multiple applications and Virtual Desktops
  4. Using Microsoft Edge to browse the internet
  5. Windows Settings and Control Panel
  6. Brief overview of Office 2016 features

Course type: This course is a PC lab based class with practical tasks.

Duration: 2 Hours

Prerequisites: None.

To book on to a session please visit the IT Services Events page

Late cancellations can be extremely disruptive. Please let us know at least three working days beforehand if you can no longer attend the session. Cancellations after this time may result in a 50 charge to your department.
The session may not run if there aren't enough places booked. We will let you know at least five working days beforehand if the session isn't going ahead.