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Sunday 25 June
It > Sorted > Student IT Support

Student IT Support

Student IT Support is delivered by the University Library Helpdesk.

The Helpdesk is available 24/7 by telephone and email. You can also visit the Helpdesks in Cambridge and Chelmsford.

Get IT Sorted

Getting access to all of the things that you need to begin your studies can be daunting, which is why we run drop-in sessions in prominent locations at each campus to help you Get IT Sorted.

Sessions run on weekdays during Welcome Week and the first week of teaching. There's no need to book, just bring along your devices (laptop, phone, tablet) and we'll show you how to get connected.

We promote these events throughout the year on the web and through posters so keep your eye out for the upcoming dates, or check out the ITS Events web page.

Upcoming dates - March - April 2017 (click to reveal)


  • Thursday 30th March - 12:00-14:00 - LAB220, Lord Ashcroft Building


  • Friday 31st March- 09:30-15:30 - 1st floor Mezzanine, William Harvey Building


  • Wednesday 29th March - 09:00-12:00 - GUI101, Guild House
  • Monday 3rd April - 12:00-13:00 - GUI101, Guild House
  • Wednesday 5th April - 12:00-13:00 - GUI101, Guild House

Missed us this time? We run sessions at the start of each semester or you can book an IT Adviser through the University Library Helpdesk. You will also find help and instructions by clicking the boxes below.