Student IT Support is delivered by the University Library Helpdesk.
The Helpdesk is available 24/7 by telephone and email. You can also visit the Helpdesks in Cambridge and Chelmsford.
Getting access to all of the things that you need to begin your studies can be daunting, which is why we run drop-in sessions in prominent locations at each campus to help you Get IT Sorted.
Sessions run on weekdays during Welcome Week and the first week of teaching. There's no need to book, just bring along your devices (laptop, phone, tablet) and we'll show you how to get connected.
We promote these events throughout the year on the web and through posters so keep your eye out for the upcoming dates, or check out the ITS Events web page.
Missed us this time? We run sessions at the start of each semester or you can book an IT Adviser through the University Library Helpdesk. You will also find help and instructions by clicking the boxes below.
If you have a new account it is very important that you change your password as soon as possible. Your temporary password is insecure and is set to expire.
Get fast, free and reliable wireless internet access at all Anglia Ruskin campuses and beyond by using the eduroam wireless network.
Access your inbox, calendar and contacts list in Anglia Ruskin's Microsoft Office 365 mail service.
Download for free your Anglia Ruskin Mobile App for free easy access to your timetables, maps and essential information.
Borrowing books, access eBooks online, search international research databases and get technology assistance from the Library Helpdesk.
We provide computers for you to use on campus. These are located in our libraries as well as elsewhere on site.
Our sector-leading hosted virtual desktop gives you access to all your Anglia Ruskin desktop, all its software and all your files from any device, any time!
Register every year for your course, view your timetable, manage your personal information and see your results.
Your online learning portal, a place where you can find your course materials, speak with your lecturer and collaborate with other students.