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Monday 29 May
It > Services > Printing > Printing

Printing

Service description and features

Our new print service provides greater flexibility in when and where you print. Print to a single print queue and then release your print from any of our student printers in our libraries and open access areas. Nothing will be printed until you are ready to collect then simply tap into any student printer using your Ruskin Card and select your print requests on the screen.

Faculties and Support Services (staff) can also request to have this service, known as 'Pull Print', available across all your Konica Multi-Functional Devices (MFD). Please contact our Customer Support Team for more details.

Some of the benefits of the new service are:

  • Collect your documents from any printer
  • Pick up at your own convenience
  • Your print jobs are private and secure
  • You can collect your printout up to four days after you send it
  • Print on demand for less waste
  • More visibility of print usage across faculties and services (staff)

Using this service


Student printing

Print

  1. Submit your document to Student-Printer on The-Print-Server
  2. Tap your Ruskin Card on any student printer
  3. Select Print from the menu on the display
  4. Select the job you would like to release from the printer screen
  5. Press the Start button on the printer
  6. Remember to logout by pressing the Access button on the printer

Scan to Email

  1. Tap your Ruskin Card on the printer
  2. Select Scan from the menu on the display
  3. Place your document on the printer
  4. Tap Scan to Email
  5. Select Scan Job / Stamp Job
  6. Tap the Scan Setting button to select double-sided scanning or to change the DPI setting, etc. - (optional)
  7. Press the Start button on the printer
  8. Remember to logout by pressing the Access button on the printer

Photocopy

  1. Tap your Ruskin Card on the printer
  2. Select Copy from the menu on the display
  3. Place your document on the printer
  4. Tap the Colour button to switch between black & white and colour copying - (optional)
  5. Tap the Duplex / Combine button to switch between single and double-sided copying - (optional)
  6. Tap No. of sets to change the number of copies - (optional)
  7. Press the Start button on the printer
  8. Remember to logout by pressing the Access button on the printer

Print from the Web or a Mobile Device

  1. Navigate to https://print.anglia.ac.uk in your web browser and log in with your username and password
  2. Choose a file for upload and press Next
  3. Wait for your print job to be processed by the system - it will be displayed on the page when finished
  4. Click on the Advanced checkbox to select number of copies, double-sided or colour
  5. Click the Student-Printer button to submit your document for printing
  6. Follow the usual steps to release your print job by tapping your Ruskin card on any printer and selecting Print

Print directly from Email

  1. Send your file as an attachment to student-printer@anglia.ac.uk and it will be ready for collection at any student printer momentarily. You do not need to put anything in particular in the Subject field.
  2. Your document will be submitted using the default settings of single-sided black and white. If you want to be able to change to duplex or colour, please email your file to print@anglia.ac.uk and navigate to https://print.anglia.ac.uk where you will be able to change these settings before submitting the document to Student-Printer.

Note: if you send a document from an external email address like your personal email, you will be asked to use your ARU short-form username to associate it to your account.

Staff printing

Print

  1. Submit your document to Staff-Printer on The-Print-Server
    • To make this your default printer - click the Windows Start icon, select Devices and Printers, right click Staff-Printer on The-Print-Server, select Set as default printer
  2. Tap your Ruskin Card on any Konica Multi-Function Device (MFD)
  3. Select Print from the menu on the display
  4. Select the job you would like to release from the printer screen
  5. Press the Start button on the printer
  6. Remember to logout by pressing the Access button on the printer

Scan to Email

  1. Tap your Ruskin Card on the printer
  2. Select Scan from the menu on the display
  3. Place your document on the printer
  4. Tap Scan to Email
  5. Select Scan Job / Stamp Job
  6. Tap the Scan Setting button to select double-sided scanning or to change the DPI setting, etc. - (optional)
  7. Press the Start button on the printer
  8. Remember to logout by pressing the Access button on the printer

Photocopy

  1. Tap your Ruskin Card on the printer
  2. Select Copy from the menu on the display
  3. Place your document on the printer
  4. Tap the Colour button to switch between black & white and colour copying - (optional)
  5. Tap the Duplex / Combine button to switch between single and double-sided copying - (optional)
  6. Tap No. of sets to change the number of copies - (optional)
  7. Press the Start button on the printer
  8. Remember to logout by pressing the Access button on the printer

Print from the Web or a Mobile Device

  1. Navigate to https://print.anglia.ac.uk in your web browser and log in with your username and password
  2. Choose a file for upload and press Next
  3. Wait for your print job to be processed by the system - it will be displayed on the page when finished
  4. Click on the Advanced checkbox to select number of copies, double-sided or colour
  5. Click the Staff-Printer button to submit your document for printing
  6. Follow the usual steps to release your print job by tapping your Ruskin card on any printer and selecting Print

Print directly from Email

  1. Send your file as an attachment to staff-printer@anglia.ac.uk and it will be ready for collection at any supported staff printer momentarily. You do not need to put anything in particular in the Subject field.
  2. Your document will be submitted using the default settings of single-sided black and white. If you want to be able to change to duplex or colour, please email your file to print@anglia.ac.uk and navigate to https://print.anglia.ac.uk where you will be able to change these settings before submitting the document to Staff-Printer.

Note: if you send a document from an external email address like your personal email, you will be asked to use your ARU short-form username to associate it to your account.

Getting Help

Student IT support is delivered by the University Library Helpdesk.

Staff IT support is available from IT Services Customer Support Team.

Learn more

Please click on the question below to expand the information.

Where do I send my print?

Student-Printer on The-Print-Server if you are a student, Staff-Printer on The-Print-Server if you are staff.

Where can I collect my print requests?

You can release your print requests from any of our student printers or Konica Multi-Function Devices (MFDs) across our campuses including our Open Access Areas.

How do I stop unwanted print requests?

There is an option to delete your print requests at the printer. All print requests not collected within 4 days will be deleted.

Can I print from my own tablet, laptop or other wireless devices?

Yes. Please click on student or staff printing above and see the mobile print section for details.

Where do I top-up my student print account?

You can top-up your print account online at https://payments.anglia.ac.uk/print. We also have kiosks in our open access areas for cash payments.

How much does printing cost?

Please see our University Library web pages for the current costs.

My account balance is incorrect who do I notify?

Please notify our University Library Helpdesk with any queries about your account.

Can I scan and photocopy my documents?

Yes. Please see our guidance above. You will need minimum credit in your account to scan, though you will not be charged for this service.