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Wednesday 20 September
Internatsupport > Policies and Procedures

International Student Advice Service

Policies and Procedures

Statement of Service

Information on the services provided by the International Student Advice Service is detailed in the 'Statement of Service' document below:

Statement of Service

Confidentiality

Our University is committed to providing a confidential advice service.  To read the International Student Advice Service's Confidentiality Statement, please download the file below:

Confidentiality Statement

Complaints

Details of the International Student Advice Service's Complaints Procedure can be accessed by downloading the file below:

Complaints Procedure

CAS Issuing Policy

Details of the International Student Advice Service's CAS Issuing Policy can be accessed by downloading the file below:

CAS Issuing Policy


UK Council for International Student Affairs Code of Ethics

The International Student Advice Service abides by the UKCISA code of ethics, available at:

http://www.ukcisa.org.uk/Info-for-universities-colleges--schools/Publications--research/resources/41/The-UKCISA/AISA-Code-of-Ethics

OISC Code of Standards and Commissioner’s Rules

The International Student Advice Service is also covered by the Office of the Immigration Services Commissioner's Code of Standards and Commissioner’s Rules, available at:

http://oisc.homeoffice.gov.uk/servefile.aspx?docid=340

 

(Page updated May 2017)