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Thursday 14 December
My.Anglia > Student services > Counselling > Information for parents

Counselling and Wellbeing Service

Email: | Call: 01245 68 6700

Students going home

Information for parents

The Counselling and Wellbeing Service provided by Anglia Ruskin University offers a free and confidential space for students to talk through any concerns students may have. Were a team of professional counsellors and mental health advisers and we offer individual as well as group support.

Some students settle in quickly and adapt to a new way of life whilst others may struggle, particularly initially with being away from home and friends and family. They may also worry about their course, making new friends and fitting in or worry about issues in the past, the present and the future. Students can experience difficulties at any stage during their time with us and can always access our services.

Students can attend relaxation workshops or join a wellbeing group, focusing on healthy lifestyle choices. Alternatively we offer a stress and anxiety management group, a boosting confidence and self-esteem group and also work in collaboration with Active Anglia to encourage an overall sense of wellbeing. That may be all thats needed. As the student experience is important to us, we develop workshops to meet student need and requests.

If youre concerned about your son or daughter you can contact us and well be happy to talk through your concerns with you. However, in line with the Data Protection Act, we will not be able to give you any information regarding a particular student or even confirm whether or not they are studying with us. What we can offer is some general advice about the situation and information about the services we offer that you can then pass on.

When your son or daughter contacts us, either by phone, email or in person, they will be contacted within two working days and then be offered an assessment within five working days. Within the assessment the counsellor will be able to assess the situation and put the appropriate support in place.

Were available for daily drop in sessions where we can give information and advice and if necessary refer appropriately.

Confidentiality is vital in our work and information can only be shared with the students written consent.

Guide for parents about recognising depression

If youre concerned that your son or daughter may be suffering with depression, it would be useful to read this free guide from the Charlie Waller Memorial Trust: Parents Guide to Depression.