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Sunday 4 October
My.Anglia > Academic > Assess > Academic Office

image of Michael Ashcroft Building, Chelmsford ACADEMIC OFFICE - Assessment Unit


'Mitigating Circumstances' or 'Mitigation' in Assessment at Anglia Ruskin


This page provides you with guidance on Anglia Ruskin's mitigation process including:


The Mitigation Form

Download the form for completion ONLY AFTER you have read the guidance provided on this page

Mitigation Form Page 1
Mitigation Form Page 2


What is Mitigation / Mitigating Circumstances?

Mitigating circumstances (or "Mitigation") are circumstances which have occurred during the assessment process (eg: during, or in the days leading up to, an examination or submission deadline) and which have, in some way, detrimentally impacted on your performance or even prevented you from completing one or more assessment tasks. In other universities, Mitigation is sometimes alternatively referred to as "extenuating circumstances" or "extenuation".

If you believe that there have been serious sudden and unforeseen circumstances which were beyond your control (eg: illness) which have:

  • prevented you from undertaking an assessment task (eg: you were unable to attend an examination, give a presentation or submit a coursework assignment) OR
  • impaired your performance when undertaking an assessment task (eg: you became ill during an examination)

.…then you can submit a claim for mitigation. The circumstances should be current and have been unanticipated and beyond your control rather than disadvantageous conditions experienced throughout your studies (students with serious, long-term/permanent difficulties should contact Student Services).

Please note that the mitigation process is designed to assist students with serious circumstances which have prevented them, for example, from either attending an examination/submitting a piece of coursework or which have impaired their performance during an examination/presentation. It is NOT designed to be used by students who, for example, have failed to ensure that they know the time and date of their examination, failed to prepare properly (eg: revise!) for an examination or simply not completed a piece of coursework due to poor time management.


Grounds for Mitigation

The following reasons ARE considered as acceptable grounds for mitigation at Anglia Ruskin:

  • a serious personal illness which is not a permanent condition
  • the death, or serious illness, of a close family member, a friend or person for whom the student has a responsibility of care
  • sudden or unforeseen circumstances beyond the reasonable control of the student


The following reasons are NOT considered as acceptable grounds for mitigation at Anglia Ruskin:

  • family, work, financial or other general problems which lie outside of the circumstances identified above
  • poor awareness of Anglia Ruskin’s Academic Regulations
  • being unaware of, or misunderstanding, a submission deadline or the date of an examination
  • computer, disc, printer or any other technical failure for which the student is responsible (students should ensure that they keep a back-up copy of their work).


Submitting Your Claim and the Importance of Advice from the Faculty Student Advice Service

All claims must use the official Mitigation Form (AO MIT). You are strongly advised to submit your form to your Faculty Student Adviser for an initial check - it is in your interests to do so. In exceptional circumstances (e.g. when a student has been hospitalised), your form can be submitted by a Faculty Student Adviser or Director of Studies on your behalf.

Very exceptionally, you may wish the full details of your mitigation claim to be kept confidential to the Chair of the Mitigation Panel. In such cases, you must enclose the claim in a sealed envelope marked 'For the Attention of the Chair of the Mitigation Panel only'.

Once you have formally submitted a mitigation claim, it cannot be withdrawn.

Submit your completed form to:

Cambridge/Peterborough: Assessment Unit, Academic Office, St George House, Anglia Ruskin University, East Road, Cambridge, CB1 1PT

Chelmsford: Assessment Unit, Academic Office, Ashby House (2nd Floor), Bishop Hall Lane, Chelmsford, CM1 1SQ

Associate Colleges: via your Student Adviser who will forward your claim to Anglia Ruskin



The deadline for all claims is 5 Working Days after the relevant Examination Date / Presentation Date / Assignment Submission Date

If you miss this deadline, you may be eligible to submit a late mitigation claim (see below) but you will be required to provide an acceptable reason (and evidence) to explain the failure not to submit by the main five day deadline.


Documentary Evidence in Support of Your Claim

This is very important - you will need to provide details of any medical certificates or supporting independent documentation to explain your claim. Medical certificates must be in the English Language or, if not, accompanied by a notarised translation, together with precise dates of illness specified.  In the case of bereavement, please provide a copy of the death certificate. Any charge that may be levied by organisations (eg: medical practice) for such documentation is the responsibility of the students.

Please note that failure to supply appropriate documentary evidence will, at the very least, delay the consideration of your claim and is likely to lead to a reject decision.



Your claim will be considered in strict confidence by the formally constituted Anglia Ruskin Mitigation Panel, making formal recommendations on the outcome of your claim to the Anglia Ruskin Awards Board.



By submitting a mitigation claim, you are requesting that, if approved, any mark (including a pass mark) that you may have attained for the assessment element(s) you list in your claim will be annulled.  You will then be given a further opportunity to undertake the assessment task(s) at a future date.

Please note that all attempts at any assessment tasks where your mitigation claim was successful MUST be completed before you will be allowed to undertake any re-assessment in elements in the same module which were not subject to your mitigation claim.

Therefore, successful mitigation claims may prevent your progression to the next academic year of your course so please discuss the consequences of a successful mitigation claim with your Faculty Student Adviser to ensure you are properly informed.

You can view the progress and outcome of your mitigation claim by logging onto e-Vision


The record for each module will show one of the following twelve outcomes:

Text on e-Vision
No mitigation
No mitigation claim has been received
Mitigation Claim Submitted and awaiting outcome
Claim Accepted
Claim Deferred (eg: awaiting further evidence or information)
Reject Reason A
Claim Rejected - No evidence has been received to support claim
Reject Reason B
Claim Rejected - Evidence provided was not time relevant
Reject Reason C
Claim Rejected - Evidence provided was not sufficient to support claim
Reject Reason D
Claim Rejected - Reason for claim was invalid
Reject Reason E
Claim Rejected - No reason provided for claim being submitted late
Reject Reason F
Claim Rejected - Invalid reason provided for claim being submitted late
Reject Reason G
Claim Rejected - No evidence provided for claim being submitted late
Reject Reason H
Claim Rejected - Evidence provided for claim being submitted late was invalid

For details on how to understand other codes on e-Vision, read our Guide to Your Results document.


Submitting a Late Mitigation Claim

The deadline for all claims is 5 Working Days after the relevant Examination Date / Presentation Date / Assignment Submission Date

However, if you miss this deadline, from the 2014/15 academic year, you can submit a late mitigation claim, using the same Mitigation Form (AO MIT).

IMPORTANT: If you are submitting a late claim, you must complete Section B of the form (in addition to all other sections) which requires you to provide an explanation as to why you were unable to submit your claim by the correct (five day) deadline. You must provide supporting documentary evidence to substantiate the reason(s) you give for your late claim.

If a mitigation claim is received by the Assessment Unit of the Academic Office or a Faculty Student Adviser beyond the five day deadline, it will be deemed as late. In these cases, if Section B has not been completed, the mitigation claim will be automatically rejected.

Once you have formally submitted a late mitigation claim, it cannot be withdrawn.

It is no longer possible for late mitigation to be reported via the Academic Appeals Process.


Independent Advice from the Students' Union

Independent advice on the Mitigation process is available from the Students' Union.


Academic Regulations

Section 6 of the Academic Regulations provides full details on the mitigation process.